AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
Press statement on Ashdod (Israel)
For the rest of the season (up to October 2014), the cruise line AIDA Cruises has decided to discontinue stops at any ports in Israel. “We have taken immediate action and decided to not stop at any Israel ports in this season,” says Hansjörg Kunze, Vice President Communication ... [more]
Dance on the Atlantic – crossing the big pond with AIDA
When the famous seafarer Christopher Columbus sailed across the Atlantic in 1492 he didn’t know where the voyage would end. In America. Five centuries after his discovery of the new continent, crossing the Atlantic Ocean by ship has lost none of its fascination and allure. In ... [more]
750,000 Facebook fans on board
On June 28, 2014, AIDA Cruises welcomed its 750,000th fan on the AIDA Facebook page. This places the cruise line in a top position for tourism in Germany. AIDA joined the social network in July 2009. Since then, the fan community has continuously grown.“Direct contact with our ... [more]