AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
AIDA Cruises once again honored with prestigious Pegasus Award
For the fourth time in a row, consumers in Germany have named AIDA Cruises as the “Most Trusted Brand” in the “Cruise” category, in one of Europe’s biggest consumer studies.
The study, conducted by the international media company, Reader’s Digest, identifies the most trusted ... [more]
AIDA is Most Family-Friendly Cruise Company
AIDA Cruises has been voted Germany's most family-friendly cruise company. The family-friendly policies of over 400 corporations from 58 industry sectors were rated in a survey by ServiceValue Ltd., covering all of Germany. Around 405,000 families with one or more children were ... [more]
Starting now, daily newspapers on board – AIDA opens Media Lounge
AIDA guests can now keep up with the latest daily news on board from newspapers as well. While vacationing on the high sea, they no longer need to do without their accustomed newspaper at breakfast or current weekly magazine on the lounge chair. The cruise company AIDA Cruises ... [more]