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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
16. March 2015
AIDAprima: new tailor-made routes for maiden voyage
From now on, the maiden voyage of AIDAprima, starting on October 1, 2015 from Yokohama (Japan) and leading in 50 days to Dubai (UAE) can be booked as well in five new attractive legs.The duration of the cruises will range from 13 to 28 days – offering the perfect opportunity to ... [more]
10. March 2015
AIDA dances, special sports events and family hits on cruises
Vacation – that means finally having time for yourself, your partner and your family. Taking a deep breath, finding yourself again and trying something new. The cruise line AIDA Cruises is bundling all theme worlds under the name AIDA+ starting now. This includes all of the ... [more]
27. February 2015
AIDA Cruises and atmosfair present climate protection program for cruises
On the occasion of the ITB Berlin, AIDA Cruises and atmosfair are presenting a program that sets standards for climate protection in the still dynamically growing cruise industry. The program features direct reduction of CO2 ship emissions along with voluntary CO2 ... [more]