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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
03. June 2015
AIDA Cruises presents the Prize-Winner’s Concert with Daniel Müller-Schott for the Festspiele Mecklenburg-Vorpommern
AIDA Cruises has supported the festival in Mecklenburg-Western Pomerania since 2002 and ranks among the longest-standing sponsors of one of the largest classical festivals in Germany.“Mecklenburg-Western Pomerania is the home of AIDA. That is why we care about the cultural ... [more]
30. May 2015
World premiere: AIDAsol supplied for the first time with low-emission electricity from LNG
On May 30, 2015, AIDA Cruises and Becker Marine Systems celebrated a world premiere in the Port of Hamburg. Upon successful completion of the final technical tests, AIDAsol was provided during its lay time in Hamburg’s HafenCity for the first time with low-emission electricity ... [more]
23. May 2015
Premiere: AIDAbella docks for the first time at new Hamburg Cruise Terminal
The crew and guests aboard the AIDAbella enjoyed a premiere of a very special kind on Saturday, May 23, 2015, in Hamburg. At around 7:00 a.m. AIDAbella was the first cruise ship to dock at the newly built Cruise Center Steinwerder. This state-of-the-art complex at Kronprinzkai ... [more]