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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
24. August 2015
Experience AIDA pure – an extraordinary voyage to the Orient
AIDA pure is the perfect cruise for those who can’t get enough of AIDA. On November 8, 2015, AIDAstella will set sail for the sunrise. From Majorca, guests travel nonstop to the summery warm Orient, an exclusive voyage never offered before. What’s special about this 12- or ... [more]
13. August 2015
AIDA is first Gold-Partner of TEAM HAMBURG 2016
AIDA Cruises, Germany’s market leader for cruise holidays, is the first Gold-Partner of TEAM HAMBURG 2016. This was announced by the company during a press conference on August 13, 2015 attended by Hamburg’s First Mayor, Olaf Scholz. In one year’s time numerous Hamburg athletes ... [more]
10. August 2015
AIDA Cruises supports Hanse-Tour-Sonnenschein e.V. to benefit children with cancer or other chronic illnesses
AIDA Cruises has supported the Hanse-Tour-Sonnenschein charity bike ride 2015 as a long-standing partner. From August 6-9th, 275 cyclists took to the road to raise money for children's cancer research on the 650-kilometer stretch from Havelberg to Rostock. The donations are to ... [more]