Main content
AIDA is the Service Champion 2013
Leading German cruise line impresses with high customer satisfaction
Rostock, 24. October 2013
AIDA occupies the first place in Germany's largest service ranking once more and has been recognized with the golden seal in the area of service quality. AIDA prevailed over nine other cruise lines to achieve the highest value in customer service experienced in the cruise industry.
"For us, this award represents at the same time an incentive and a commitment, since we want to continue to inspire our guests again and again with high quality, perfect service, and an unforgettable vacation experience," Michael Ungerer, President AIDA Cruises, said.
AIDA represents a casual, restful, and at the same time active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet distinguish themselves with their especially varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing gastronomy experiences, and comfortable staterooms.
With the ships of the new generation, which will be put into service in 2015 and 2016, AIDA will offer its guests more service, more space, and more individuality than ever before. During the maiden voyage of AIDAprima, guests will embark on a world tour from Japan to Hamburg. The ship will depart from the Hanseatic city all year round touring great metropolises.
The Service Champion award is given by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey contains a total of almost 1 million customer opinions on over 1,500 companies from 182 industries.
30. June 2016
Rediscover the Baltic Sea
Shore excursions are highlights on any cruise. They offer guests unforgettable experiences and exclusive impressions of places and people. On the new Baltic Sea shore excursions with AIDA Cruises, guests can immerse themselves in Baltic culture and get to know different ... [more]
27. June 2016
Video premiere: drone race on AIDAprima
The new flagship from AIDA Cruises, AIDAprima, will once again be the showplace of spectacular scenes: two racing drones race through the vessel. As of today the video can be seen on www.aida.de, youtube (https://www.youtube.com/watch?v=nC8Q0unTriI) and social media channels.In ... [more]
16. June 2016
Travel with AIDA to the most exciting children’s playgrounds
Summer time is vacation time! This summer, during the best weeks of the year, AIDA Cruises is offering its youngest guests a thrilling adventure program both on shore and on board the AIDA ships. The cruise company now has an extended excursion program in store for the whole ... [more]