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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
29. July 2016
AIDA: three arrivals in Kiel
On July 30, 2016, three AIDA ships will be coming to Kiel. AIDAvita will arrive in Kiel bright and early at about 6:30 in the morning. AIDAaura and AIDAluna will pull in together a little later at about 8 o’clock. While AIDAaura will dock at Satorikai, both of the other ships ... [more]
28. July 2016
AIDA vacation tour 2016 stops in Essen
On its tour through Germany’s vacation regions from July 27 to August 14, 2016, AIDA Cruises is stopping in Essen at the Ruhr valley’s most beautiful beach. Under its slogan of “Holiday a new way,” Kozica Reisen and Germany’s most well-known cruise company are inviting visitors ... [more]
28. July 2016
Ben Becker stole the show at AIDA Festspiel M-V concert in Rostock
At the Festspiele concert on July 27, 2016, in Rostock, AIDA Cruises presented one of the most extraordinary artists of this year’s Festspiele Mecklenburg-Vorpommern: actor and singer Ben Becker. Alongside his long-time friend and musical accompaniment Yoyo Röhm, the thespian’s ... [more]