Main content
AIDA is the Service Champion 2013
Leading German cruise line impresses with high customer satisfaction
Rostock, 24. October 2013
AIDA occupies the first place in Germany's largest service ranking once more and has been recognized with the golden seal in the area of service quality. AIDA prevailed over nine other cruise lines to achieve the highest value in customer service experienced in the cruise industry.
"For us, this award represents at the same time an incentive and a commitment, since we want to continue to inspire our guests again and again with high quality, perfect service, and an unforgettable vacation experience," Michael Ungerer, President AIDA Cruises, said.
AIDA represents a casual, restful, and at the same time active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet distinguish themselves with their especially varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing gastronomy experiences, and comfortable staterooms.
With the ships of the new generation, which will be put into service in 2015 and 2016, AIDA will offer its guests more service, more space, and more individuality than ever before. During the maiden voyage of AIDAprima, guests will embark on a world tour from Japan to Hamburg. The ship will depart from the Hanseatic city all year round touring great metropolises.
The Service Champion award is given by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey contains a total of almost 1 million customer opinions on over 1,500 companies from 182 industries.
27. December 2016
AIDA on record-breaking course: First 24-hour live review of the year at sea
No year ends without a review of the preceding twelve months – and in the 20th year of the AIDA success story, the Rostock-based cruise company is organizing a very special Review of the Year: At 9:00 a.m. on December 28, 2016 AIDA will be setting sail with the Rekord-Institut ... [more]
22. December 2016
AIDAcara: Bookings start for sections of world cruise
Guests can now book three sections of AIDAcara’s round-the-world cruise which starts from Hamburg on October 17, 2017, and will take in numerous ports of call including Rio de Janeiro, Buenos Aires, Auckland and Sydney before returning 116 days later to Hamburg. Bookings can be ... [more]
14. December 2016
AIDApur combines maritime pleasures with a virtuoso onboard program
From May 7 – 20, 2017, aboard AIDAbella guests have a chance to experience what may well be one of the most extraordinary cruises of the year. After the cruise ship with the red lips has spent an entire day and night in Dubai, from May 8 the itinerary will take in eleven days of ... [more]