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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
31. January 2018
AIDAnova eagerly awaited: Exclusive cruises before maiden voyage
Travelers now have the chance to experience AIDAnova before the maiden voyage. AIDA Cruises will take ownership of the first new-build of a new generation of ships from the Meyer shipyard on November 15, 2018. Guests will be able to experience the new flagship on a series of ... [more]
05. January 2018
AIDA starts fifth season of the year
Once the fifth season of the year begins, Carnival is celebrated aboard all twelve AIDA ships as well. Guests on board get to enjoy the perfect mix of restorative vacation and festive revelry in distant lands, so they don’t have to miss out on the traditional Carnival ... [more]
22. December 2017
AIDA New Year’s Raffle: Donations for SOS Children’s Villages, Mercy Ships and FLY & HELP
The annual New Year’s Raffle will once again be taking place aboard all ships of the AIDA fleet this year. The proceeds from the raffle will once again go to a number of different projects.For more than ten years AIDA Cruises has already been supporting the work of SOS ... [more]