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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
29. March 2018
Bookings now open for new AIDA World Cruise 2019:
Tickets for AIDA’s third world cruise can now been booked. AIDAaura will be setting out from Hamburg on October 28, 2019, on a grand tour around the globe, returning on February 22, 2020. The 117-day world cruise will take travelers to 41 ports in 17 countries on four ... [more]
22. March 2018
Experience the Oktoberfest on the high seas with AIDA
This year, guests on board the entire AIDA fleet can again look forward to plenty of festival tent atmosphere very much embracing Bavarian style. From arm wrestling and veal sausage sucking through to yodeling, there will be something for everyone. The AIDA Oktoberfest Special ... [more]
13. March 2018
AIDAstella with Langnese Happiness Station
From now, guests can look forward to an ice bar by Langnese Happiness Station on the cruise ship AIDAstella. After a beauty treatment at Drydocks World in Dubai from March 3, until March 8, 2018, the new bar was put into operation.
Thus, this ice cream enjoyment is now offered ... [more]