750,000 Facebook fans on board
On June 28, 2014, AIDA Cruises welcomed its 750,000th fan on the AIDA Facebook page. This places the cruise line in a top position for tourism in Germany. AIDA joined the social network in July 2009. Since then, the fan community has continuously grown.
“Direct contact with our fans is important to us,” says Carsten Fetzer, Director E-Commerce at AIDA Cruises, “We’re there for them 365 days a year and answer their questions. 750,000 likes show that our guests appreciate this service.”
The Facebook offering ranges from apps and contests, to special deals that are updated daily, to live reporting of events such as the Hamburg Port Anniversary or the Hamburg Cruise Days. Events like the current “AIDA and I” are a lively example of fan engagement. Cruise goers are encouraged to upload their AIDA moment as a photo. This will then appear on a huge photo wall on board the new flag ship AIDAprima. Attractive prizes can also be won.
In addition to Facebook, AIDA also uses Google+, Twitter, Youtube, Pinterest and the company’s own Online Community AIDA Weblounge at www.aida-weblounge.de for active communication with guests and fans. Here, new customers also find interactive access to AIDA and can familiarize themselves with the ships before their cruises e.g. through videos and photos; they can learn about the offers on board and exchange with each other.
Cruise ship AIDAperla celebrates first birthday
Guests and crew celebrated AIDAperla’s first birthday last Saturday in radiant sunshine. Celebrity well-wishers included Gil Ofarim. The well-known singer and actor sang the birthday serenade and, performing with his dance partner Ekaterina Leonova, delighted guests with a ... [more]
AIDA Cruises in a double pack
On Saturday evening (June 2, 2018), the visitors of Rostock-Warnemünde were treated with an impressive sight in the fabulous summer weather: The cruise ships AIDAmar and AIDAbella set sail together from Rostock-Warnemünde at 8.00 p.m.
For the guests aboard AIDAmar, the lines ... [more]
New addition to the AIDA Cruises fleet: AIDAmira to join the Selection program in 2019
AIDA Cruises is adding a further ship to its fleet in 2019. AIDAmira, as the future cruise ship will be named, will sail for AIDA’s Selection program.
Felix Eichhorn, President AIDA Cruises, explains: “The feedback we have received from our guests and the high demand for our ... [more]