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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
20. December 2018
Meeting of the generations: AIDAnova and AIDAcara in Tenerife
On the occasion of the launch of the premiere season of the world's first LNG cruise ship AIDAnova, the two sister ships were sent off last night from Santa Cruz de Tenerife with a festive fireworks display.
AIDAnova, the youngest member of the AIDA fleet, set course for ... [more]
19. December 2018
AIDAnova launches its premiere season with the Canary Islands & Madeira
Triple premiere in Santa Cruz de Tenerife: AIDA Cruises welcomes the first Christmas cruise guests on board. With the maiden call of the world’s first LNG cruise ship, the Carnival group takes over operations of the new cruise terminal in Santa Cruz de Tenerife. For the first ... [more]
12. December 2018
The future is taking up speed: AIDA Cruises receives innovative and world’s first LNG cruise ship AIDAnova
The formal commissioning of this innovative prototype of a new generation of AIDA ships was attended by Michael Thamm, CEO Costa Group & Carnival Asia, Felix Eichhorn, President AIDA Cruises, Bernard Meyer and Tim Meyer, managing directors of Meyer Werft, Captain Boris ... [more]