AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
Following her shipyard stay: AIDAluna’s new features
Cruise ship AIDAluna has successfully ended her stay at the Blohm+Voss shipyard in Hamburg from April 3–16, 2019. The ship now features many visible refurbishments and diverse technical updates.
One new attraction on board is the Almhütte. With hearty music and tasty dishes ... [more]
Most trusted by customers: AIDA is cruise industry leader
The annual “Trusted Brands” consumer survey conducted by the “Reader’s Digest” magazine has named AIDA Cruises as Germany’s most trustworthy cruise company.
The magazine asked consumers to say which brand they trust so much that they would recommend it to their family or ... [more]
Live Entertainment Award for AIDAnova ship christening
AIDAnova's christening was awarded the prize for the best "cooperation of the year" at the festive presentation of this year's Live Entertainment Awards (LEA) in Frankfurt.
With this award, the jury honored an extraordinary event that was realized together with ... [more]