Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
18. December 2020
AIDA Cruise & Help once again makes a school wish come true at Christmas: 17th construction project starts in Indonesia!
For the children in the Indonesian village of Kalisoko, a long-cherished dream will come true this Christmas: With the help of donations from AIDA Cruise & Help, they will receive a new preschool that will give even more children permanent access to education as early as ... [more]
07. December 2020
AIDA Cruises – route highlights in summer 2021
The Germany-based cruise company AIDA Cruises offers trips to the most popular destinations in Northern Europe and the Mediterranean with its summer program in 2021. The variety of routes and dream destinations promise unique holiday experiences and unforgettable hours on board ... [more]
06. December 2020
AIDA Cruises opens the Canary Islands season 2020/2021 with AIDAperla
On Saturday, December 5, 2020, at 10:00 p.m., it was time for AIDAperla to cast off in Las Palmas, Grand Canary, for the first trip of the season around the Canary Islands. As the second ship in the AIDA fleet, AIDAmar will be setting off for her holiday trips from December 20, ... [more]