Main content
AIDA is the Service Champion 2013
Leading German cruise line impresses with high customer satisfaction
Rostock, 24. October 2013
AIDA occupies the first place in Germany's largest service ranking once more and has been recognized with the golden seal in the area of service quality. AIDA prevailed over nine other cruise lines to achieve the highest value in customer service experienced in the cruise industry.
"For us, this award represents at the same time an incentive and a commitment, since we want to continue to inspire our guests again and again with high quality, perfect service, and an unforgettable vacation experience," Michael Ungerer, President AIDA Cruises, said.
AIDA represents a casual, restful, and at the same time active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet distinguish themselves with their especially varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing gastronomy experiences, and comfortable staterooms.
With the ships of the new generation, which will be put into service in 2015 and 2016, AIDA will offer its guests more service, more space, and more individuality than ever before. During the maiden voyage of AIDAprima, guests will embark on a world tour from Japan to Hamburg. The ship will depart from the Hanseatic city all year round touring great metropolises.
The Service Champion award is given by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey contains a total of almost 1 million customer opinions on over 1,500 companies from 182 industries.
01. August 2013
AIDA supports flood victims in Germany
AIDA Cruises held a large raffle to benefit flood victims even as the devastating floods were still cutting through Germany. The ten ships in the AIDA fleet were able to raise a total of 100,000 euros to help in the relief effort. AIDA Cruises and guests are donating this money ... [more]
31. July 2013
AIDA Cruises Stands up for the Environment
Acting sustainably is a high priority for AIDA Cruises. The cruise line has been engaged in the conservation of a pristine environment and clean oceans as well as being active in the preservation of biological diversity and wildlife for many years now. The company actively ... [more]
23. July 2013
First AIDA Tennis Cruise with Bernd Karbacher
As part of a themed voyage from November 2nd to the 9th, 2013, everything on cruise ship AIDAsol revolves around one of the most popular sports - tennis. Former tennis pro Bernd Karbacher will come along on the 7-day voyage.The voyage aboard cruise ship AIDAsol leads from ... [more]