Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
The cruise line AIDA Cruises is now offering guests the opportunity to go on individual excursions with friends and family. On these private excursions, up to seven people can embark on an exclusive discovery tour with a limousine or van with chauffeur.This is currently offered ... [more]
In 2015, SOS-Kinderdorf (SOS Children’s Village) and the cruise line AIDA Cruises are celebrating the 10th year of their partnership. With a total of around 820,000 euros, AIDA Cruises has supported various SOS-Kinderdorf projects since 2004 in Germany, Africa, and in the ... [more]
As part of its scheduled dry dock stay from January 12 to 18, 2015, at Cantieri del Mediterraneo in Naples, scheduled maintenance was carried out on the AIDAmar along with the installation of technical innovations. As the third ship of the AIDA fleet, AIDAmar received two ... [more]
From March 30 to April 7, 2015, AIDAdiva will be sailing the Mediterranean on a gourmet cruise together with 26-year-old Michelin-star chef Benjamin Maerz, his brother, sommelier Christian Maerz, and AIDA head chef Günther Kroack.Benjamin Maerz is one of the youngest chefs in ... [more]