Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
Rostock, 08. April 2020
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize until the end of Mai 2020.
These exceptional and unpredictable circumstances have forced us to expand the temporary interruption of the AIDA travel season. Thus, all cruises up to and including May 31, 2020, cannot take place as intended, unfortunately. AIDA is informing all guests that have planned a voyage with AIDA within this period. The affected bookings are being processed chronologically by departure day.
AIDA very much wants their guests to enjoy their long-awaited AIDA holidays at a later date. To this end, AIDA will reimburse all guests whose cruises between March 8 and May 31, 2020, have been cancelled for the travel price already paid in the form of a travel credit. AIDA would like to thank guests for their confidence by offering them a bonus of 10% on top of the payment already made. The credit can be used for bookings until December 31, 2021, for the complete range of AIDA trips on offer. Guests are free to choose which services they would like to use their credit for - whether as a settlement with the travel price, for an on-board credit or for MyAIDA services such as excursions, culinary delights and wellness treatments.
In order to support travel agencies in these challenging times, AIDA will pay out a liquidity advance. This is 10% of the credit value and will be transferred to the sales partner as soon as AIDA has issued the travel credit for the joint customer.
Guests who do not wish to use their travel credit including the 10% bonus will be reimbursed by AIDA upon request in the amount of the payment already made.
Guests can find detailed information on the travel credit on www.aida.de and sales partners on the AIDA Expinet website.
08. February 2020
AIDA sets sail for Hamburg
AIDA Cruises is sending a total of eight ships to the Elbe during the 2020 cruise season. These ships will dock in the Hanseatic City 97 times. AIDAcara is kicking off the nine-month AIDA season at the metropolis on the water with its arrival on February 8, 2020. Along with ... [more]
07. February 2020
Twelve schools in just one year: AIDA Cruise & Help launches further construction projects
The traditional Christmas and New Year’s Eve raffle on board all AIDA ships was another great success last year. With an amazing total donation sum of 160,000 euros, AIDA guests and the crew contributed to new school construction projects initiated by AIDA Cruise & Help. ... [more]
30. January 2020
Extra Time for AIDAs "All Inclusive Summer"
From 30 January 2020, AIDA Cruises will be offering the new AIDA PREMIUM ALL INCLUSIVE tariff. This allows guests to enjoy a maximum on holiday freedom at a special price and with optimum cost control.The tariff is valid for many AIDA summer cruises starting from a length of 7 ... [more]
24. January 2020
AIDA Cruises offers gap year to bachelor’s graduates
Starting now, the cruise line is offering bachelor’s graduates the opportunity to gather practical work experience on shore and on board the AIDA fleet.“Young people who have earned their bachelor’s degree can gain professional experience with us before pursuing their master’s ... [more]