Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
24. August 2017
Hamburg Cruise Days 2017: AIDAprima leads the grand ships’ parade
One of the guests at the Hamburg Cruise Days on Saturday, September 9, 2017, will be an AIDA ship, in the shape of AIDAprima. The 300-meter-long and 37-meter-wide cruise ship will lead the grand Cruise Days Parade on Saturday evening (starting around 9:15 p.m.) and she will also ... [more]
11. August 2017
AIDA Cruises greets Hanse Sail 2017 with two AIDA ships
For the fourth time in a row, AIDA Cruises has agreed to sponsor a ship for one of these major public attractions of one of Germany’s biggest maritime festivals. Thanks to the support of the cruise company based in Rostock, the venerable Russian vessel “Kruzenshtern” will be a ... [more]
03. August 2017
New on AIDA cruises: Exploration tours with the Scuddy
Scuddy is a portmanteau of “scooter” and “buddy”. This small electric three-wheel scooter achieved its breakthrough on the TV show “Höhle der Löwen (Germany’s “Shark Tank”) when it instantly won over the investor and experience expert Jochen Schweizer. Now it’s also available on ... [more]
20. July 2017
AIDA stages second world cruise – around South Africa with AIDAaura
Tomorrow, Friday, July 21, 2017, at 10:00 a.m. is when bookings open for AIDA’s second world cruise as part of its new AIDA Selection program. In fall 2018 AIDAaura will follow AIDAcara’s first cruise around the world which sets sail on October 17, 2017.
On October 8, 2018, ... [more]