Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
06. December 2020
AIDA Cruises opens the Canary Islands season 2020/2021 with AIDAperla
On Saturday, December 5, 2020, at 10:00 p.m., it was time for AIDAperla to cast off in Las Palmas, Grand Canary, for the first trip of the season around the Canary Islands. As the second ship in the AIDA fleet, AIDAmar will be setting off for her holiday trips from December 20, ... [more]
13. November 2020
AIDA Cruises releases Sustainability Report 2019
In the latest edition of “AIDA Cares”, the company reports further progress on the way to the first emission-neutral ship in 2030. An important milestone was reached with the commissioning of AIDAnova, the world's first LNG cruise ship. The first use of fuel cells and batteries ... [more]
18. October 2020
Successful restart of AIDA Cruises: “Cast off!” for AIDAblu
In Civitavecchia, Italy, on Saturday evening, October 17, 2020, at 11 p.m., the command was “cast off!” for AIDAblu to the first AIDA trip since the seven-month break in the cruise season due to the corona pandemic. Under the motto “Bella Italia”, seven-day cruises to five ... [more]
16. September 2020
AIDA Cruises expands its range of cruises with new autumn holiday voyages in the Mediterranean
Escape the cool autumn air and discover the highlights of Italy in the sunny south – AIDA Cruises has now launched new cruises from Rome and La Spezia starting October 17, 2020, with AIDAblu, thus significantly expanding its cruise range.
The new Italy cruises are offered on a ... [more]