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Our awards

Our awards

Quality is our way to success

awards

We are proud of the prizes and awards we received for our achievements last year:

Trust is the basis for successful and, above all, long-lasting relationships with our guests and sales partners. For this reason, we are especially delighted that consumers in Germany selected AIDA Cruises as the most trustworthy brand in the “Cruise Line” category in Europe’s largest consumer survey for the fourth year in a row in 2014. As a result, we were recognized with the prestigious Pegasus Award.

AIDA Cruises was also honored as the service champion for the fourth year in a row in 2014. Once again we secured the first place and thus the gold rank in Germany’s largest service ranking in the “Cruises” category. We aspire to not just fulfill the expectations of our guests, but exceed them! This award confirms the experienced guest satisfaction of AIDA’s travelers.

The news station n-tv gave the German Fairness Award to AIDA Cruises in 2014. In cooperation with the n-tv news station, the German Institute for Service Quality conducted a survey among more than 40,000 consumers on the topic of fairness.
The survey focused on such topics as the price/benefit ratio, the reliability of the products, services or company statements as well as the transparency in the information about pricing, product and contractual responsibilities. About 350 enterprises from 31 industries were evaluated.

awards

Environmental protection is a top priority at AIDA. Our commitment as a pioneer in terms of sustainability in the cruise industry shows that environmental protection and economic success are not mutually exclusive. In October 2014, AIDA President Michael Ungerer and Dr. Monika Griefahn, Chief Sustainability Officer for AIDA Cruises, received the renowned B.A.U.M. Environmental Award in the “Large Enterprises” category. This award honors companies and personalities who are mastering the connection between economy and ecology by creating a bridge between the environment and business.

A vacation on AIDA’s ships means relaxation and diversions, enjoyment and excellent entertainment. For this we received the Deutsche Kreuzfahrtpreis 2015 (German Cruise Line Award) in the categories “Best Restaurant” and “Best Entertainment Program.” This highly coveted award is given out each year by the renowned Koehlers Guide Kreuzfahrt (Cruises).

In a public poll, 2500 readers of the newspaper WELT and members of the Travel Industry Club voted the AIDA Cruises smartphone app as the ”Best Travel Industry App – Mobile Services 2014.“ With the free hybrid app for iOS and Android, users can explore numerous routes, ports and destinations of the AIDA ships with their fingertips, finding exact positions along with current webcam images and weather data. More than 800 panorama photos invite viewers to a virtual 360° tour of the decks. The app even lets users book their preferred trip.

awards

AIDA has always placed great emphasis on being family-focused. AIDA Cruises was chosen as the most family-friendly cruise line in Germany in 2014. The family-friendliness of more than 400 companies in 58 industries was evaluated in a Germany-wide survey by ServiceValue GmbH. More than 40,000 families with one or more children were surveyed in the process.

We were especially pleased by the vote for AIDAstella as the most popular cruise ship for families by “Holiday Check” in 2014. More than 6,800 users of the largest German-language travel portal chose the ship as one of their absolute favorites for vacationing with children. This is according to statistics for all ship ratings from 2013. Among other things, the award recognized the child-friendly features on AIDA ships, the family-oriented offerings and childcare services, family-friendly cabins (for example with connecting doors), as well as child and youth discounts. Also making it into the ratings were AIDAluna, AIDAsol, and AIDAvita, which ensured that three more AIDA ships landed in the top ten.

awards

In January 2014, AIDA Cruises was recognized with the Focus quality seal as “Best employer 2014” in the tourism industry. In the largest German survey of its kind, the news magazine Focus partnered with XING, the leading professional network in German-speaking countries, and Kununu, the largest German employer rating site, to determine the 800 best employers with more than 500 employees in a total of 22 industries. The representative survey conducted by Statista is based on the reviews of 19,700 employees from all hierarchical levels and of all ages as well as 23,200 employer reviews on Kununu. The survey respondents indicated, among other things, how satisfied they are with their supervisor’s management style, their career opportunities, their salary, and their employer’s image. The survey also asked how likely the respondents would be to recommend their own employer as well as other employers in their respective industry.

The “Top Employers Institute” also honored the personal and professional development of our employees. On March 6, 2014, AIDA Cruises was recognized as a Top Employer in Germany 2014 for its outstanding personnel management.
The independent Top Employers Institute (formerly the CRF Institute) certifies leading employers around the world with ideal conditions that ensure personal and professional development opportunities for all of their employees.

The Chamber of Industry and Commerce in Rostock recognized AIDA Cruises as a top training company in May 2015 for the 7th year in a row. We were again honored with this seal of quality for our high-quality, practical training in the field of mechatronics. Training at AIDA is of high practical relevance for work on board. AIDA Cruises cooperates with organizations such as the training ship association Großherzogin Elisabeth e.V. The maritime training of mechatronics technicians, ship operation engineers, navigators, and ship electricians includes an internship lasting several weeks aboard the tall ship Großherzogin Elisabeth. The basic seafaring training is completed prior to duty on board.

We see all of these prizes and awards as an incentive to continue doing our best to live up to our leading position in the cruise industry.

Awards

All AIDA awards

Here you can find an overview of awards and prizes which AIDA Cruises received for special achievements.

 
GRI Index

GRI Index

Our sustainability report is based on the regulations of the Global Reporting Initiative (GRI)

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FAQ

FAQ

Click here for answers to the most frequently asked questions on sustainability at AIDA

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