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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
02. March 2017
Mojib Latif enthuses AIDA guests with his dedication to climate protection
As part of the event series “Celebrities read,” the marine and climate protection expert Mojib Latif has been on board AIDAsol since February 26, 2017.
On the seven-day cruise around the Canary Islands, guests still have a chance to see Latif in exciting readings and talks ... [more]
21. February 2017
AIDA Cruises: start of construction of the first LNG cruise ship in the world at the Meyer Werft shipyard in Papenburg
On February 21, 2017, a new age dawned for the cruise shipping sector at the Meyer Werft shipyard in Papenburg. AIDA President Felix Eichhorn and Meyer Werft Director Bernard Meyer performed the symbolic first steel cutting for the world’s first cruise ship that can be run ... [more]
08. February 2017
AIDA Cruises extends portfolio of sustainable shore excursions
AIDA Cruises is extending its portfolio of sustainable shore excursions. Under the motto “Act now and preserve paradise,” guests can now book three new excursions in the Caribbean, including two from the Carnival Corporation brand, fathom, for socially responsible ... [more]